SHIPPING POLICY
AVAILABILITY OF THE SERVICE
The articles featured on this website are available for delivery worldwide.
If you wish you can order articles from another Continent or EU Member State, outside Portugal, through this website, and delivery times may vary between 2 to 3 weeks from the moment we receive the payment.
CONTRACT CELEBRATION
To place an order, you must follow the online purchase procedure and click on «Confirm Order», before reading and accepting these Purchase Conditions, in doing so, you conclude a contract of sale with us (the "Agreement").
You will subsequently receive an email acknowledging your order was received and details of the payment method ("Order confirmation").
After the payment has been completed, the package will be delivered by the logistics operator (carrier) to the delivery address indicated in the purchase and sale process and with the respective detailed invoice.
PRODUCT AVAILABILITY
All product orders will be subject to availability. In this sense, if there is any difficulty regarding the supply of merchandise or if there are no items in stock, we will inform you immediately, and we will refund any amount you may have already paid within 30 days.
DELIVERY
Without discrimination to what is established in Clause 7, regarding product availability, and unless there are extraordinary circumstances, we will try to have the order delivered within a variable period of 2 to 3 weeks according to the ordered item and after the actual receipt of payment. MAJATU STUDIO's responsiveness varies according to stock availability.
If you do not receive your order within 30 (thirty) days from the date of payment, please send an email to info@majatu.studio informing us of the occurrence. After this period, MAJATU STUDIO will not be responsible for the loss of the order.
If we are unable to comply with the delivery date for reasons not arising from our responsibility, we will inform you of this circumstance, giving you the option to continue with your purchase, establish a new delivery date, or cancel the order with full refund of the amount paid, without prejudice to all other rights that assist you under the terms of the applicable legislation.
According to these conditions, the "delivery" must have been carried out or the order "delivered" when the customer or a third party indicated by you is physically in possession of the product, which will be confirmed by the signature of the order receipt at the delivery address indicated.
The articles featured on this website are available for delivery worldwide.
If you wish you can order articles from another Continent or EU Member State, outside Portugal, through this website, and delivery times may vary between 2 to 3 weeks from the moment we receive the payment.
CONTRACT CELEBRATION
To place an order, you must follow the online purchase procedure and click on «Confirm Order», before reading and accepting these Purchase Conditions, in doing so, you conclude a contract of sale with us (the "Agreement").
You will subsequently receive an email acknowledging your order was received and details of the payment method ("Order confirmation").
After the payment has been completed, the package will be delivered by the logistics operator (carrier) to the delivery address indicated in the purchase and sale process and with the respective detailed invoice.
PRODUCT AVAILABILITY
All product orders will be subject to availability. In this sense, if there is any difficulty regarding the supply of merchandise or if there are no items in stock, we will inform you immediately, and we will refund any amount you may have already paid within 30 days.
DELIVERY
Without discrimination to what is established in Clause 7, regarding product availability, and unless there are extraordinary circumstances, we will try to have the order delivered within a variable period of 2 to 3 weeks according to the ordered item and after the actual receipt of payment. MAJATU STUDIO's responsiveness varies according to stock availability.
If you do not receive your order within 30 (thirty) days from the date of payment, please send an email to info@majatu.studio informing us of the occurrence. After this period, MAJATU STUDIO will not be responsible for the loss of the order.
If we are unable to comply with the delivery date for reasons not arising from our responsibility, we will inform you of this circumstance, giving you the option to continue with your purchase, establish a new delivery date, or cancel the order with full refund of the amount paid, without prejudice to all other rights that assist you under the terms of the applicable legislation.
According to these conditions, the "delivery" must have been carried out or the order "delivered" when the customer or a third party indicated by you is physically in possession of the product, which will be confirmed by the signature of the order receipt at the delivery address indicated.